Returns & Exchanges
At Rocky Mountain, we stand by our gear and want you to be fully satisfied with your purchase. If your equipment isn't performing to your expectations, you can return it within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the equipment is in its original, unused condition.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy as we process your refund upon arrival at our warehouse.